Privacy policy
This Privacy Policy explains how your personal data is collected, used and shared when you visit or place an order on www.idogear.com.
Personal Information We Collect
When you access our Site, we automatically gather device‑related information, including your web browser type, IP address, time zone, and certain cookies stored on your device. As you browse our website, we also collect data regarding pages and products you view, referral websites and search terms that brought you to our Site, and details about your site‑interaction behaviors. We refer to this automatically‑gathered data as “Device Information”.
We collect Device Information via the following technologies:
- Cookies: Small data files stored on your computer or device, frequently containing an anonymous unique identifier. To learn more about cookies and how to disable them, please visit http://www.allaboutcookies.org.
- Log files: Track site activities and record data such as your IP address, browser type, internet service provider, referral / exit pages, and date‑time stamps.
- Web beacons, tags and pixels: Electronic files used to log your browsing activities on our Site.
When you submit or attempt to submit an order on our Site, we collect your name, billing address, shipping address, payment details (including credit card information), email address and phone number. We refer to this set of data as “Order Information”.
Within this Privacy Policy, “Personal Information” covers both Device Information and Order Information.
How We Use Your Personal Information
We primarily use Order Information to fulfill orders placed on our Site, including processing payments, arranging shipment, and issuing invoices or order confirmations. We also use Order Information for the following purposes:
- Communicate with you regarding your orders and services;
- Screen orders for potential risks and fraudulent activities;
- Deliver product‑related information and marketing content aligned with your stated preferences.
Device Information is used for risk‑fraud detection (especially via your IP address). It also helps us improve and optimize our Site, generate user‑behavior analytics, and measure the performance of our marketing and advertising campaigns.
Sharing Your Personal Information
We share your Personal Information with trusted third‑party service providers to carry out the activities described above. Our online store is powered by SHOPLINE. You may review SHOPLINE’s privacy policy here: https://shopline.my/zh‑hans/about/privacy. We utilize Google Analytics to analyze user behavior on our Site. Please refer to Google’s privacy policy: https://www.google.com/intl/en/policies/privacy/. You may opt out of Google Analytics tracking via: https://tools.google.com/dlpage/gaoptout.
We may disclose your Personal Information to comply with applicable laws and regulations, respond to valid subpoenas, search warrants or other lawful official requests, or protect our legal rights.
Behavioral Targeted Advertising
We use your Personal Information to serve targeted advertisements and marketing communications we believe may interest you. To understand how targeted advertising functions, please visit the Network Advertising Initiative (NAI) page: http://www.networkadvertising.org/understanding‑online‑advertising/how‑does‑it‑work.
Opt‑out links for targeted advertising: ‑ Facebook: https://www.facebook.com/settings/?tab=ads ‑ Google: https://www.google.com/settings/ads/anonymous
You may also opt out of participating ad services via the Digital Advertising Alliance portal: http://optout.aboutads.info/.
Do Not Track
Our website does not modify its data‑collection and‑usage practices upon receiving “Do Not Track” browser signals.
Your Rights
If you are a resident within the European Economic Area, you hold the right to access, correct, update or erase your personal data held by us. Should you wish to exercise these rights, please reach out via our contact details below.
We process your personal information either to perform contractual obligations with you (e.g. order fulfillment), or based on our legitimate business interests outlined above. Your personal data may be transferred outside Europe, including to Canada and the United States.
GDPR Notice Under GDPR, data controllers and processors shall return or erase all personal data upon service termination or contract expiration, unless legal requirements oblige continued data retention.
Data Retention
We retain your Order Information for internal record‑keeping purposes. We will erase such data upon your explicit deletion request.
Policy Updates
We may revise this Privacy Policy periodically to reflect updates to our business practices or meet operational, legal and regulatory requirements.
Minors
This Site is not intended for users under 16 years of age.
Contact Us
Should you have questions regarding our privacy practices, or wish to submit a complaint or exercise your data‑related rights, please email us at idogear@hotmail.com